
Claim support
Assessment, repair and insurance coordination — clearly handled.
Fast assessment
We assess the damage quickly and transparently.
Direct support
We handle insurer communication where useful.
Clear updates
You receive understandable information and regular updates.
Coordination
We keep the path to repair clean and smooth.

We coordinate the process for you.
You do not have to manage every step yourself. Auto Factory organizes the assessment and coordination so you can move forward with less stress.
- Assess damage professionally
- Prepare documentation and photos
- Coordinate with the insurer
- Organize the repair cleanly
Typical damage cases we support.
Parking damage
Bumps, dents or paint damage while parking — we help with the process.
Body damage
After a collision, we organize proper repair and value retention.
Scratches & dents
Small damage with visible impact — handled professionally.
Insurance case
Glass, weather or other covered damage — we are here to help.
What else we can do for you
A quick overview of other services from our workshop.
Service & Maintenance
Regular maintenance extends your vehicle's lifespan. Bring it to the professionals at Auto Factory Allschwil.
Learn more
Tire Change
The right tires are essential on wet, icy, and snowy roads.
Learn moreMFK Check
Service, tire change, or MFK check: every step is carried out carefully.
Learn moreDiagnostics & Mechanics
Engine warning light, noises, or mechanical issues: we inspect, find the cause, and get your vehicle back in shape.
Learn moreHail Damage
Paintless hail repair is cost-effective, keeps the original paint, and is often covered by insurance.
Learn moreBroken Windshield
Stone chip, crack, or broken windshield: we organize replacement and can coordinate insurance if needed.
Learn more